Policies & Procedures

Badges


Badges will not be mailed.  Please pick up your badge and conference materials at the on-site registration counter beginning at 7:00 am on Friday, October 17, 2014.



Payment

Full payment must be received within 30 days of registration and before badge is issued on-site. Checks must be drawn on a U.S. bank in U.S. dollars. Do not mail cash or traveler's checks.

Please remit payment to:
Association of Science-Technology Centers
818 Connecticut Avenue, NW
7th Floor
Washington, DC 20006-2734
USA

For wire transfer payment instructions, please contact conference@astc.org.


Substitution Policy

Substitutions are allowed with the written authorization of the registrant who is unable to attend. Send an email to conference@astc.org or bring a signed letter to the on-site registration counter along with a new completed registration form.


Cancellation/Refund Policy

All cancellations must be made in writing to conference@astc.org. Cancellations received on or before August 29 are entitled to a full refund of registration and event fees. Cancellations received August 30–September 19 will be subject to a $200 cancellation processing fee. No refunds will be granted for cancellations after September 19. Cancelled individual registrations within a Group Registration without a substitution will result in forfeiture of the discount and the Full Conference Registration rate at the time of registration will be charged.

For all off-property workshops and tours, there will be no refunds after September 19 unless cancelled by ASTC.