Areas of Focus
Organizational Environment
This category refers to the processes and norms for how people within an organization communicate and what they value internally. The organizational environment incorporates multiple processes and considers the ways that different perspectives are represented. more
Leveraging Diversity
Within a cultural competence framework, it is important to consider a definition of diversity that is broader than what is often called diversity, but is actually ethnicity. Think also about diversity of age, departmental representation, skill sets and strengths, exposure to different content areas, personal experiences. more
Community Engagement
True community engagement moves from ‘being responsive’ to the community to working hand in hand to achieve a specific outcome. This focus moves from ‘working for’ to ‘working with’ a community. more
Staff Development/Training
External Communications
When looking through a cultural competence lens, external communication approaches may need to be different than they have been in the past, and will likely include many different ways of communicating. Consider print materials, graphic representations, letters to members, TV and radio. more
