Creativity and Innovation

Think creatively, work creatively with others, and implement innovations


  • Be open and responsive to new and diverse perspectives; incorporate group input and feedback into the work

  • View failure as an opportunity to learn; understand that creativity and innovation is a long-term, cyclical process of small successes and frequent mistakes

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Areas of Focus


In this framework, leadership focuses on the behavior of leadership, which may be undertaken by many staff members within the institution, rather than through specific positions or power structures within the institution. more

Strategic Planning
While strategic planning is often inwardly focused, strategic planning within a cultural competence framework focuses on creating, identifying, capitalizing on or leveraging relationships, both internally and externally. more

Operations and Management within a cultural competence framework refers to implementation of programs/exhibits/projects and suggests using inclusion as a frame for all institutional processes, considering doing things in a different way throughout the institution. It spans all departments, includes board, staff, and volunteers, and invests in people so that  they are comfortable and confident. more